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Privacy & Cookies

Your privacy is paramount to us here at Charlies Bedroom and we are committed to protecting your privacy online. We will treat any personal information by which you can be identified (i.e. name, address, email etc.) in accordance with the provisions of the Data Protection Act of 1998.

We hate spam probably as much as you do. We will not sell, trade or rent your information to other third parties.

We will not collect any personal information without your knowledge. We do not store credit card details nor do we share customer details with any 3rd parties. This information will be collected for a known purpose that you understand and will not be used in future for any other reason other than the one it is being collected for in the first instance.

The collection of information is for the purpose of communicating with you in regards to online queries and orders and/or your benefiting from our online transactional services.
This information is collected by you filling an electronic form and is encrypted all cases apart from when using 'contact us' and 'customer feedback'.
Cookies are used throughout the site to keep track of your basket and other things specific to your visit and the site will not function correctly without them. No personally identifiable information is kept except essential details used to fulfil your order.

Your trust and confidence in the Charlies Bedroom online system is key to our success and would welcome any comments or suggestions that you may have.

We have a dedicated aftersales team that continues to support you and your new bed after you have received it, simply email!
If you have any other enquiries you can also follow the big red button to contact us.
Aftersales Support
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